Your baggage allowance depends on your fare type and airline policy. Typically:

• Carry-on: 1 personal item (e.g., purse or laptop bag) and 1 carry-on bag.
• Checked baggage: May be included or available for a fee.

• Carry-on size: Usually up to 22 x 14 x 9 inches (56 x 36 x 23 cm), including wheels and handles.
• Checked bag size: Typically up to 62 linear inches (height + width + depth), and a maximum weight of 50 lbs (23 kg).

Yes, most airlines allow you to purchase additional checked baggage online, via mobile app, or at the airport (usually cheaper in advance).

Yes, oversized or special items (e.g., sports equipment, musical instruments) can be checked for an additional fee. Advance notice or special handling may be required.

You can bring personal items, electronics, and small containers of liquids (max 3.4 oz or 100 ml per container, in a quart-sized clear bag). Sharp items, explosives, and large liquid containers are not allowed.

Yes. Baby food, formula, and breast milk are allowed in reasonable quantities exceeding the 3.4 oz rule. Medications (liquid or solid) are also allowed, preferably with labels or prescriptions.

Most airlines allow small pets in the cabin (in a carrier that fits under the seat) for a fee. Larger pets may be transported as cargo. Rules vary by airline and destination—advance booking is often required.

Yes, seat selection is typically available during booking or check-in. Some airlines charge extra for preferred or extra legroom seats.

Seat assignments may change due to operational needs. If you’re unhappy with the change, contact the airline’s customer service or check the app/website to select an alternative seat, if available.

You can find your booking through:

• The confirmation email sent by the airline or travel agency.
• The airline’s website or app by entering your booking reference number (PNR) and last name.
• If you booked through a travel agent, check their confirmation email or portal.

You typically add passport/ID details:

• During online check-in, which opens 24–48 hours before departure.
• In some cases, when booking the flight (especially international).
• You can also add or update them in the “Manage Booking” section on the airline’s website/app.

Online check-in (recommended):

• Visit the airline’s website or open the mobile app.
• Enter your booking reference and name.
• Select your seat, add bags (if needed), and submit ID details.

Airport check-in:

• Go to the airline’s check-in counter with your passport/ID and ticket details.

Online/Mobile:

• After check-in, download your e-boarding pass or receive it by email/SMS.
• You can also save it to your phone wallet (Apple Wallet or Google Wallet).

Airport:

• Print your boarding pass at the kiosk or get it from the check-in counter.

A self-transfer flight involves two or more separate flight bookings that aren’t linked by an airline partnership. You’ll need to collect your bags and check in again at the connecting airport. Booking.com may help you coordinate these connections, but you’re responsible for making each flight on time.

Yes, but it depends on the airline. Some allow unaccompanied minors with specific services and fees. Booking.com may not support this directly online, so it’s best to check with the airline or contact customer service before booking.

If you’re booking for 9 or more travelers, many airlines consider it a group booking, which may have special fares or policies. You can either:

• Book multiple tickets online, or
• Contact Booking.com or the airline for group travel options.

SMS updates are text message notifications about your flight – such as delays, cancellations, or gate changes – sent directly to your phone.

Enter your full name exactly as it appears on your passport or ID used for travel. Include all given names and family names to avoid issues during check-in or boarding.

Yes. You can usually add it during the booking process or afterward by contacting the airline directly or through their website.

You can pay using major credit cards, debit cards, or other payment methods (like PayPal) depending on your location and currency. Options are shown during checkout.

Some bookings may allow installment payments or “Pay later” options, depending on your location, the airline, and the type of ticket. If available, you’ll see this option during checkout.

It depends on the country and payment method. In many cases, no extra fees are charged, but check the payment summary before confirming your booking.

We uses industry data and models (like those from ICAO or third-party partners) to estimate CO₂ emissions based on aircraft type, flight distance, and fuel efficiency. This helps travelers make eco-conscious decisions.

Cancel for Any Reason (CFAR) is an optional add-on that lets you cancel your flight for any reason, even if it’s not covered under standard airline policies. You’ll usually get a partial refund (like 75%) regardless of the reason for canceling.

A flexible ticket allows you to change your travel dates (and sometimes destinations) without paying a change fee. However, you might still pay any fare difference.

Name changes are generally not allowed once a ticket is issued. However, minor spelling corrections may be permitted depending on the airline’s policy. Contact customer service as soon as possible to check eligibility and fees.

If your changes aren’t showing, it could be due to system delays or pending confirmation from the airline. Please wait a few hours and refresh your booking. If the issue persists, contact support with your booking reference.

Once a cancellation or refund request is submitted, it’s processed as per the airline’s policy. The refund (if applicable) is credited back to your original payment method or issued as a travel voucher.

Refund timelines vary by airline, but typically it takes between 7 to 20 business days. Credit card refunds may take a bit longer to reflect, depending on your bank.

A voucher or open ticket can be used to rebook a flight in the future, subject to fare differences and availability. Check the expiry date and terms before planning your next trip.

Yes, most airlines allow flight changes for a fee plus fare difference. If you purchased a flexible or refundable ticket, changes may be free or lower in cost.

Yes, you can cancel your flight, but cancellation fees may apply. Refund eligibility depends on your fare type and the airline’s policy.

If the airline cancels your flight, you’re usually entitled to a full refund or an alternative flight. You can also opt for a travel voucher, depending on the airline’s policy.

If you purchased CFAR insurance, follow the insurer’s instructions to initiate a claim. Make sure to cancel your flight within the allowed timeframe and provide required documentation.

In many cases, yes. Most U.S. airlines allow free cancellation within 24 hours of booking, provided the flight is at least 7 days away. Terms may vary by country and airline.

Flexible tickets usually allow date/time changes with little or no fee. Log into your booking portal or contact customer service to reschedule your flight.

Use keywords like:

• “flight confirmation”
• “e-ticket”
• Airline name (e.g., “Delta,” “United,” “American Airlines”)
• “itinerary”

Check folders like Spam, Promotions, and Updates.

If you booked directly with the airline:

• Visit the airline’s website or open their mobile app.
• Log in with the email or frequent flyer number used for booking.
• Check under “My Trips”, “Bookings”, or “Upcoming Flights.”

Call or chat with customer service.

• Provide your:
• Full name (as on ticket)
• Date of travel
• Departure and arrival cities

If you have a PNR (Passenger Name Record) or booking code:

• Go to the airline’s “Manage Booking” section.
• Enter your last name and booking code to view your ticket and itinerary.

If you booked a flight-inclusive package holiday with a UK-based travel company, your booking is likely ATOL protected. ATOL (Air Travel Organiser’s Licence) protects you if the travel company goes out of business. You’ll be entitled to a refund or, if you’re already travelling, arrangements to get you home.

• Check for an ATOL certificate at the time of booking or shortly after.
• ATOL does not cover flight-only bookings unless sold by a travel business with an ATOL license.

This depends on:

• Minimum connection time at the airport (varies by location).
• Whether you need to clear immigration, security, or change terminals.
• If you booked both flights on one ticket, airlines usually ensure the layover is sufficient and will assist in case of delay.
• If flights were booked separately, you need to allow extra time (usually 3–4 hours) to avoid missing the connection.

You can:

• Check the airline’s website or app for live flight status.
• Use flight tracking websites/apps like FlightAware or Flightradar24.
• Sign up for flight alerts via SMS or email through your airline or travel provider.

Flight time changes may occur due to:

• Schedule adjustments by the airline.
• Weather or air traffic control delays.
• Operational reasons, like crew rest requirements or aircraft availability.

The airline should notify you by email or text. If the change significantly impacts your travel, you may be entitled to a refund, rebooking, or compensation depending on the circumstances and your location (e.g. EU/UK rules apply if departing from or arriving in the UK/EU).

To claim:

• Contact your insurer ASAP after the incident.
• Gather documents: policy number, flight booking proof, receipts, medical reports, cancellation notices, etc.
• Complete a claim form provided by the insurer (often available online).
• Submit all required documents and wait for processing.

Claims are usually processed within a few weeks. Be honest and thorough to avoid delays.

Yes, absolutely. We can provide a detailed invoice for your payment. Just let us know your billing information or email address, and we’ll send it right over.

We do offer installment payment options on select services/products. Please contact our support team or sales representative to check if your order qualifies and to discuss available plans.