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Privacy Policy of AirlinesManage
Effective Date: January 1, 2025
Welcome to AirlinesManage (“AirlinesManage”, “we”, “our”, or “us”). We value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our platforms, which include our website, mobile applications, emails, text messages, customer service channels, and social media accounts (collectively, the “Platforms”).
By using our Platforms, you agree to the practices described in this Privacy Policy.
1. Purpose of This Policy
The goal of this Privacy Policy is to inform you about how AirlinesManage collects and handles your personal information (“PI” or “personal data”), especially when you:
- Use our services
- Make a booking
- Request a quote
- Subscribe to marketing communications
- Engage with customer support
This Privacy Policy works in conjunction with any other legal notices we provide and does not override them.
2. Who We Are
Legal Entity: AirlinesManage, LLC
Email for Privacy Matters: privacy@airlinesmanage.com
Data Protection Officer (DPO): Appointed and available at the above email.
3. Policy Updates
We may update this Privacy Policy from time to time. Minor changes may occur without notice. For significant updates, we will notify you via email, on-site banners, or pop-ups. The most current version will always be available on our website.
4. Accuracy of Your Data
You are responsible for ensuring the personal information you provide is accurate, current, and complete. Please notify us of any changes so we can keep our records up to date.
5. Information We Collect
We collect the following categories of personal data:
- Identity & Contact Information: Full name, address, phone number, email, date of birth, passport/ID data.
- Transaction Data: Booking details, payment info, loyalty programs, refunds.
- Technical Data: IP address, browser type, device ID, operating system, browsing behavior.
- Usage Data: Interactions with our Platforms and services.
- Location Data: Country, state, or city based on device or browser settings.
- Audio/Electronic Data: Call recordings, email threads, chat transcripts.
- Marketing Preferences: Communication opt-in/out status, survey responses.
- Aggregated Data: Anonymous insights for improving service performance (not considered PI unless linked to an individual).
We do not collect special categories of personal data (race, religion, health, etc.) or data related to criminal offenses.
6. Children’s Privacy
We do not knowingly collect personal data from minors unless necessary for travel bookings where the minor is a passenger. If you believe a minor has submitted information without parental consent, please contact us for removal.
7. How We Collect Information
We gather information through:
- Direct Interactions: When you fill out forms, call us, chat, or email.
- Automated Technologies: Through cookies and analytics tools when you browse our website.
- Third Parties: Social login platforms, marketing providers, booking engines, or travel affiliates.
8. Use of Your Personal Information
We use your information to:
| Purpose | Examples |
|---|---|
| Service Delivery | Booking flights, hotels, car rentals, customer support. |
| Payment & Transactions | Processing payments, issuing refunds, loyalty rewards. |
| Marketing | Sending promotional offers, personalized ads, newsletters. |
| Communication | Booking confirmations, service alerts, surveys. |
| Legal & Compliance | Regulatory audits, fraud prevention, dispute resolution. |
| Platform Improvement | Site performance, user behavior analytics, bug fixing. |
You may opt out of marketing communications at any time, but not from essential service emails.
9. Regular Customer Benefits
If you have previously booked or inquired about travel services, we may contact you as a regular customer to offer exclusive deals or follow up on past queries unless you opt out.
10. How We Share Your Data
Your information may be shared with:
- Trusted Service Providers (IT support, payment processors, analytics platforms)
- Travel Vendors (airlines, hotels, car rental companies, insurance providers)
- Affiliates & Partners (for program benefits or service delivery)
- Legal Authorities (if required by law or court order)
- Successors (if AirlinesManage merges or is acquired)
All third parties must adhere to our strict data protection standards.
11. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Secure data storage
- Access control protocols
- Regular system audits
Only authorized personnel and service providers can access your data, and only for permitted business purposes.
12. Data Retention
We retain your personal data only for as long as needed to:
- Fulfill the purposes outlined
- Meet legal and tax obligations
- Resolve disputes or enforce contracts
Retention periods vary depending on data type and applicable laws.
13. Your Rights
You may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete data (subject to limitations)
- Opt out of marketing
- Request data portability
- File a complaint with a data protection authority
To submit a request, please email us from your verified email address or contact our support team.
14. Cookies & Tracking
We use cookies and similar technologies for essential services, performance, analytics, and personalized marketing. For more info, please refer to our Cookie Policy.
You can manage cookie preferences via your browser settings or opt out of personalized advertising via AboutAds.info or your social media account settings.
15. “Do Not Track” Signals
Some browsers offer a “Do Not Track” feature. Currently, our systems do not respond to these signals due to inconsistent industry standards.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact our Data Protection Officer:
Email: privacy@airlinesmanage.com
Mail: AirlinesManage LLC,
Address:
